Privacy Policy

Last updated: August 11, 2025 — Eco Green Packaging (“we”, “us”, or “our”) operates www.ecogreenpackagings.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. What we collect

We collect information you provide directly to us and information automatically collected when you visit or interact with the Site.

1.1 Information you provide

• Contact details: name, email address, phone number, company name, and message when you contact us or request a quote.
• Transactional data: records of enquiries, orders, invoices, and communications related to purchasing or requesting services.
• Marketing preferences: opt-in status for newsletters and marketing communications.

1.2 Information we collect automatically

• Usage data: pages visited, time on site, referral source, click path and other analytics data.
• Device & technical data: IP address, browser type and version, device identifiers, operating system, and language settings.

2. How we use your data

We use personal data for purposes including:

• To provide, operate, and improve our Site and services.
• To respond to your enquiries, provide quotes, and process orders.
• To send administrative information (order confirmations, updates, policy notices).
• To send marketing communications where you have consented; you can opt out at any time.
• To detect, prevent, and address technical issues, security breaches, and fraud.
• To comply with legal obligations.

3. Cookies & tracking

Our Site uses cookies and similar tracking technologies to provide core site functionality and analytics. Examples:

• Essential cookies: required for basic site function (navigation, form submissions).
• Analytics cookies: to measure and analyze site performance and visitor behavior (e.g., Google Analytics via Google Tag Manager).
• Marketing cookies: used by third parties to deliver targeted ads when permitted.

You can control or delete cookies via your browser settings. Blocking some cookies may affect site functionality.

4. Third-party services

We may share personal data with third-party service providers who perform services on our behalf, such as:

• Hosting and maintenance providers.
• Analytics and performance providers (e.g., Google Analytics / Google Tag Manager).
• Email and marketing platforms.
• Payment processors (if you make purchases through the Site).

We require third parties to use personal data only to provide services to us and to follow reasonable confidentiality and security measures.

5. Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. However, no internet transmission or storage system is completely secure — we cannot guarantee absolute security.

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. Retention periods vary by data type and purpose.

7. Your rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

• The right to access or receive a copy of your data.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent (where processing is based on consent).

To exercise these rights, contact us at the address below. We may need to verify your identity before responding.

8. International transfers

Eco Green Packaging is based in the UAE/Oman region. If we transfer your personal data to countries with different data protection laws, we will take steps to ensure an adequate level of protection, such as standard contractual clauses or other safeguards as required by law.

9. Children

Our Site is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, contact us and we will take steps to delete the information where appropriate.

10. Links to other sites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We recommend you read the privacy policies of any third-party sites you visit.

11. Notices for GDPR & CCPA residents

EU / EEA (GDPR): If you are in the EU/EEA, our legal basis for processing personal data will depend on the specific activity — for example, consent for marketing, contract for order fulfilment, or legitimate interests for site analytics.

California (CCPA-like): California residents may have additional rights with respect to their personal information. To submit requests, contact us at the address below and include "Privacy Request" in the subject line.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated more prominently.

13. Contact us

If you have questions, requests or complaints about this Privacy Policy or our privacy practices, please contact us:

If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction.

Disclaimer: This page is provided for informational purposes and does not create legal obligations. For legal advice tailored to your business and jurisdiction, consult a qualified attorney.